Privacy Policy

Last Updated: 09 June, 2026

1. Introduction

Startup Emirates ("Startup Emirates", "we", "our", or "us") is committed to protecting the privacy and security of personal information entrusted to us.

This Privacy Policy explains how Startup Emirates collects, uses, stores, shares, and protects personal data when users access the Startup Emirates platform, website, learning programs, events, mentorship services, and related offerings.

This policy is intended to support compliance with UAE Federal Law No. 45 of 2021 concerning the Protection of Personal Data (PDPL) and other applicable data protection laws.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name
• Email address
• Mobile number
• Country and location
• Organization or educational institution
• User profile information

Learning & Program Information

• Course enrollments
• Assessment results
• Project submissions
• Certificates earned
• Program participation records

Technical Information

• IP address
• Device information
• Browser information
• Login activity
• Usage analytics

Communications Information

• Support requests
• Feedback submissions
• Mentor communications
• Community interactions

3. How We Use Information

We use information to:

• Create and manage user accounts
• Deliver educational content and services
• Track learning progress
• Issue certificates and completion records
• Facilitate mentorship and community engagement
• Improve platform performance
• Ensure platform security
• Respond to support requests
• Comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Compliance with legal obligations

5. Data Sharing

We may share data with:

• Cloud hosting providers
• Analytics providers
• Communication service providers
• Payment providers (where applicable)
• Regulatory authorities when legally required

We do not sell personal data.

6. International Transfers

Where personal data is transferred outside the UAE, Startup Emirates implements appropriate safeguards and contractual protections.

7. Data Security

We implement reasonable technical and organizational safeguards including:

• Encryption in transit
• Access controls
• Security monitoring
• Backup and recovery procedures
• Employee confidentiality obligations

7. Data Security

We implement reasonable technical and organizational safeguards including:

• Encryption in transit
• Access controls
• Security monitoring
• Backup and recovery procedures
• Employee confidentiality obligations

8. User Rights

Subject to applicable law, users may request:

• Access to personal data
• Correction of inaccurate information
• Deletion of personal data
• Restriction of processing
• Withdrawal of consent

Requests may be submitted to:

Email: privacy@startupemirates.org

9. Data Retention

Personal data is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Changes to this Policy

Startup Emirates may update this Privacy Policy periodically. Material changes will be communicated through the platform or website.

11. Contact Information

Startup Emirates

Email: privacy@startupemirates.org

Website: https://startupemirates.org